I have been dropping by on the Service centre, at that time located at Ogrodowa Street, since 1990s. At that time my cameras were mechanical and the lenses armoured, so fortunately, I had less problems. The beginnings at Żurawia Street were somewhat difficult and our relationship was characterized by mutual reservation, mainly after learning that the fault in my 5D Mark III was ‘one of a kind. A few months later when Photo and Video dealt with the problem, only then did I understand that they had fixed it because they were driven by a passion and genuinely wanted to help.
The manufacturing fault they had discovered was indeed hidden and malevolent and which wouldn’t be looked for by any other Services. After replacing every single part in my camera, they could have simply left me with it, but luckily for me, I was dealing with very enthusiastic professionals whose pride wouldn’t allow it. My further contacts only confirmed high skills of the team.
I would like to recommend Proclub to anyone who have technical problems with their equipment and wants to be assured that the fault is dealt with by real professionals.
Andrzej Iwańczuk
Andrzej Iwańczuk worked for Rzeczpospolita, Gazeta Wyborcza and as a freelancer. In 1998 his work won an award for the Best Press Photography of the Year in a Polish Photo Competition. Owner of a successful photo agency - Reporter.
reporterpoland.pl