Repair services

Schedule a repair
equipment data
date
contact data
summary

Equipment data and description



Manufacturer*

Model*

Serial number*

Additional information (0/1600 characters)*
*required fields


To assist in verifying the fault, you can also attach a picture.




Date



Please suggest a repair date for the chosen service

Contact details



First name*

Family name*

phone number*

e-mail
*required fields

Summary



Your enquiry has been sent


Thank you for your enquiry. Our staff will contact you shortly in order to discuss the details. An automated confirmation has been sent to your e-mail address.
For our Customers, we have created a catalogue of standard services.
Check our prices and arrange for the repair date.
 
Book required service and arrange for the repair date

All adjustments to the equipment in the authorised Service Centre are made on original machines approved by the manufacturers. Our Service Centre uses only original spare parts.
Sensor cleaning

Autofocus adjustment

Image sensor position adjustment


Adjustment of the image sensor position is to check the correct installation of the camera’s converter. Biases in its position can indicate mechanical faults or earlier unauthorised repairs, which may affect the performance of the AF system and lead to uneven layout of the focus in the frame. Adjustment to the position of image sensor is carried out using the Flange back tester.
 
During the service we also use:
Flange back tester
To find out more about the machines, go to Service machines section
! Repair price: 123 PLN (excluding spare parts)
Main board replacement


A full disassembly of the camera is required for main board replacement. It is followed by an overall adjustment of the analogue and digital sections. This includes adjusting the AF, light sensor, white balance, shutter speed and downloading the manufacturer’s information file to the camera’s image sensor. Files are accessible only from the authorised Service Centres. Replacement of the motherboard without additional adjustments will lead the camera to malfunction (resulting in large amount of dead pixels, improper functioning of the AF, aperture and light sensor).
 
During the service we also use:
Multiplex camera tester
Flange back tester
Reference optical block
To find out more about the machines, go to Service machines section
! The price of main board replacement depends on the model of the equipment. Contact us to enquire about the cost.
Flash tube replacement


Flash tube unit replacement requires a full disassembly of the device. Once the flash tube unit is replaced (N.B. faulty parts are replaced only with new and original spare parts), we will also make necessary adjustments to ensure its correct settings. Adjustments are carried out using special software and regulatory tools, which are available only from the authorised Service Centres. Please note that replacement of the flash tube (or head tube unit) without AF adjustment can lead to incorrect exposure, explosion of the flash tube, damaging the flash control system and burning the electronics of the flash lamp.

Prices of the replacement vary depending on the model of the flash lamp.
Aperture unit replacement


At our Service Centre we replace the aperture unit only with new and original spare parts delivered to us by the manufacturers. Replacement of the faulty part involves disassembly of the lens and adjustment of the optic system. During the adjustment, we use a purpose-built projector with a correct level indicator for image resolution, available only at the authorised Service Centres. Replacement of the aperture unit will not affect on the performance of the AF system (FF, BF). Please note that any changes to the optic system requires new adjustment.
 
During the service we also use:
Lens projector
To find out more about the machines, go to Service machines section
! Prices for the services depend on the model of the equipment.